GET IT Order Coordinator
WE’RE HIRING
GET IT ORDER COORDINATOR
Do you shop? Do you text? Are you awesome? GET IT is hiring Order Coordinators and we want to hear
from you.
WHO WE ARE
GET IT is a virtual store and a first-of-it’s kind company in Africa. Using GET IT is simple: a customer
message us an order, choses a payment option, and we deliver that order to his or her house. It’s quick,
it’s easy, and it’s actually cheaper than going to the market. Check us out at facebook.com/getitrwanda
WHAT YOU’LL DO
GET IT Order Coordinators focus is interacting with our customers via messaging platforms. Principally,
you’ll ensure we receive orders via each messaging platform (Facebook, SMS, Twitter, Whatsapp, Email,
and phone call), that customers get what they need, and their orders are accurately put into our internal
order tracking system. You’re the front line of customer interaction. And a critical representative of our
brand and company.
WHO WE’RE LOOKING FOR
This is a wonderful job for someone who likes messaging and customer service. You’re the first point of
interaction with our customers and have a big responsibility for ensuring our customers are happy.
Of course, we expect you to speak English and Kinyarwanda. You need to have a crazy attention to detail
and care about accuracy and consistency.
We expect you to have excellent computer skills and able to learn new software. We need you to learn
quickly, ask questions when you need help, and be your own best representative.
As a young company, we’re this is a hands-on, get-it-done kind of job. We have a saying at GET IT, “we
do the most with the least, but it has to be awesome.” We’re always looking to our employees for new
ideas. As a GET IT Order Coordinator, you must be confidently creative. We want to know about how
you see things differently, how you bring creativity into everyday tasks. We need your ideas. Our staff
not only contributes hours of work, we want to incorporate your ideas into what we do.
At GET IT, everyone is a rock star. This means no matter the background, title, or circumstance, we treat
everyone on our team, every single customer, and everyone we do business with like they’re the most
important person to our company. Because, you know what, they are. We need people who are rock
stars themselves, and can pass this off to everyone we work with.
HOW TO APPLY
If you are interested on this position, send your cover letter and resume on careers@kepler.org not later
than Monday, October 5 2015, at 9:00am. Late applications will not be taken.
